Priority
✓ Bank
✓ Law Enforcement
✓ Personal Documents
What next? Post Fraud Checklist
Priority
- Contact your bank/credit card company and report the fraud
- Report to Action Fraud (UK) and your local police
- Personal documents, contact departments to notify
- Secure your number, email and social media accounts
01
Next
Bank/Cards
- Phone your bank to alert them to the fraud and secure your accounts
- Contact any Credit Card company and tell them what has happened
02
Next
Law Enforcement
- Action Fraud No:
- Local Police Ref No:
03
Next
Personal Documents
- Passport
- Driving Licence
- National Insurance Number
- SS card details (USA)
- ID.me (USA)
04
Next
Contact and Social Media/Platforms
- Block their number on all platforms
- Block all associated contacts numbers
- Block emails
- Secure and make private, all social media profiles
- Remove any profiles added around the time of your scammer
As Soon as Possible
Safe Guarding for the Future
These criminals will always try to come back as long as they have your contact details. They will likely also sell your information to other criminals.
- Get a new phone number
- Get a new email
- Change usernames and profile links on social media
- Read about Follow Up and Recovery Scams here
When You’re Ready
Reimbursement
In certain situations, the banks in the U.K, may be able to reimburse you for certain transactions.
- The CRM (Contingent Reimbursement Model) is now mandatory
- Transfers made from your account to another account (in the U.K) should be refunded, if the bank did not do enough to notify you that the payments could be fraudulent (sometimes when they did and didn’t stop the payment)
- Some other payments may be eligible in certain circumstances
- The Financial Ombudsman find that most customers did not show gross negligence