Contingent Reimbursement Model

Some payments will be covered by the CRM when made on or after 28th May 2019 but before 7th October 2024, if your bank was voluntarily signed up to the code.

Mandatory Reimbursement

From 7th October 2024, the Payment Systems Regulator’s reimbursement rules came into force. This means that reimbursement of certain payments is now mandatory for all banks.